The purchaser expressly declares to make the purchase for purposes unrelated to their commercial or professional activity.
Identification Supplier
The real object of these general conditions are offered for sale by DonFan SRL based / branch in Milan, Via Niccolini 25, Milano 20154, (MI) Italy , registered with the Register of Companies of Milan, CF n. 06514000964 VAT no. 06514000964 hereinafter referred to as "Supplier", e-mail address certified


1.1. The term "contract of sale on line" means the purchase agreement relating to movable tangible property of the supplier, entered into between them and the purchaser under a sales system remotely via telematics, organized by supplier.
1.2. The term "Purchaser" shall mean the natural person who does the consumer purchase, under this agreement, for purposes not related to their commercial or professional activity.
1.3. The term "Supplier" means the person named in the epigraph or the lender for information services.


2.1. With this contract, respectively, the Vendor sells and the Purchaser acquires at a distance through telematics means movable tangible property shown and offered for sale on the site
2.2. The products referred to above are described in the website


The contract between the Supplier and the Buyer concludes exclusively through the Internet by accessing the Purchaser at, where, following the procedures indicated, the Buyer formalizes the proposal for ' purchase of goods contract for the purchase of the property referred to in paragraph 1 of the previous article.


4.1. The purchase agreement is concluded by correctly filling in the application form and the consensus expressed by the accession sent online or by filling out the form attached to the electronic catalog online at order and then send the same form, always after viewing a web page order summary, printable, where information reported to the ordering and ordering, the price of goods purchased, shipping costs and any additional charges and the procedure and terms of payment, the address where the goods will be delivered, the timing of delivery and the existence of the right of withdrawal.
4.2. When the Supplier receives the Buyer, the Order provides for the sending of an e-mail confirmation or the display of a webpage confirmation and order summary, printable, where they also reported the retrieved data in the preceding paragraph.
4.3. The contract is deemed not perfected and effective between the parties at fault than indicated above.


5.1. Each payment by the Purchaser will only take place through one of the methods indicated in the web page by the Supplier.
5.2. All communications concerning payments are made on a specific line Supplier protected by encryption system. The Supplier guarantees the storage of this information as an additional layer of encryption security and in accordance with the provisions of current legislation regarding the protection of personal data.


6.1. The Supplier will deliver the products selected and ordered, in the manner chosen by the Purchaser or listed on the website at the time the asset.
6.2. The timing of the costs may vary from the day you order, for the processing of personal data and the data delivery by courier.
Time for the processing of the order: from 1 to 2 working days.
Shipping time: 3 to 5 business days (except the customs formalities where applicable).
The times listed above do not include normal timing verification of crediting of the required amount, which can vary according to the method of payment.
In the event that the Supplier is unable to ship within that period but in any event within that indicated in the following point, it will be given prompt notice by e-mail to Buyer.
6.3. Upon delivery of the Products by the courier appointed by the Supplier, the buyer is obliged to carefully check:
a) That the label anti-burglary appears intact and the packaging is not damaged or otherwise altered;
Any damage to the label anti-theft device, the packaging and the products or information must be immediately reported by the purchaser, which will contact the supplier specifying the order in which these mistakes have occurred.
Cases of force majeure, lack of means of transportation, as well as unpredictable or inevitable events that cause delays in deliveries or make deliveries difficult or impossible or cause a significant increase in the cost of delivery to the Supplier, give the right to the same, to split , postpone or cancel, in whole or in part, the expected delivery or to terminate the Purchase Agreement. In such cases it will be the Supplier provide timely and adequate notice of its determination to the email address indicated by the purchaser and shall be entitled to a refund of any money already paid, excluding any further claims, in any capacity, in respect the Supplier
6.4. The manner, timing and shipping costs are clearly stated and well highlighted at


7.1. All the selling prices of the products displayed and indicated on the website, are expressed in euro and an offer to the public pursuant to art. 1336 cc
7.2. The sales prices of the previous point, include VAT and any other taxes.
The shipping and any additional charges (eg customs clearance), if any, while not included in the purchase price must be indicated and calculated in the process prior to the order by the buyer and also contained in the web page summary of your order.
7.3. The prices indicated for each item offered to the public are valid as long as stocks, excluding promotions and offers.


8.1. The Supplier assures through the electronic system used processing and fulfillment without delay. To do so indicates in real time, in its electronic catalog, the number of products available and those not available, and shipping times.
8.2. If an order exceeds the amount present in the warehouse, the supplier, by e-mail, it will make known to the Purchaser if the property is not fully booked or what are the waiting time to get the good chosen, asking whether it confirms the ' order or less.
8.3. The computer system of the supplier confirmation in the shortest possible time of the registration of the order by sending you a confirmation by e-mail, according to paragraph 4.2.


9.1. The Provider assumes no liability for disruptions caused by force majeure, if not able to execute the order within the time stipulated in the contract.
9.2. The Supplier shall not be liable to the Buyer, except in cases of willful misconduct or gross negligence, for outages or malfunctions related to the use of the Internet outside of its control or its sub-suppliers.
9.3. The Supplier will not be responsible for any damages, losses and costs incurred by Buyer as a result of breach of contract for reasons not attributable to him, as the Buyer shall only be entitled to a refund of the price paid and any additional expenses .
9.4. The Provider assumes no responsibility for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, when payment for goods purchased, if he proves that he took all possible precautions according to migliorscienza and experience of the moment and according to ordinary care.
9.5. In no event shall Buyer be liable for any delay or disruption in the payment if he proves that he made the payment in the same time and manner specified by the Supplier.


10.1. The images and colors of the products published on the site may differ from actual due to locale systems and / or the tools for their visualization.
10.2.In case of lack of conformity of products purchased from the description published on the site and in case of defective product, the buyer is entitled to reimbursement of goods not in conformity, after sending by form in the Customer Service section of photographs highlighting the damage or failure of the product.
10.3. Follow notice from the supplier stating the terms of repayment that might be served by discount coupons on your next purchase in excess of the value of goods to be paid according to point 10.6, excluding any further liability by the supplier, for whatever reason.
10.4. The request should be sent in writing, by registered mail with return receipt or by certified mail, to the Supplier, which will indicate their willingness to act on your request, or the reasons that prevent him to do so within seven days of receipt. In the same communication, where the Supplier has accepted the request of the Purchaser, the Purchaser will ask a preference specified in paragraph 10.6.
10.5. In the same communication, where the Supplier has accepted the Buyer's request, will have to indicate the price reduction proposal or how to return the defective product. Will in such cases indicate how the burden of the Buyer, having read the paragraph 10.6, for the crediting of amounts previously paid to the Supplier.
10.6 The buyer can choose from the following repayment terms:
- Within 30 days of receipt of goods.
- Within 72 hours, in the form of coupon code, receipt of merchandise.
Both choice after checking the goods.


11.1. Buyer agrees to pay the price of the goods purchased in the time and manner specified in the contract.
11.2. Buyer agrees, once the purchase process online, to handle the press and the conservation of this contract.
11.3. The information contained in this contract are, however, already examined and accepted by the Buyer, who acknowledges, as this step is mandatory before confirmation of purchase.


Under Article 49, paragraph 4 - Right of withdrawal You have the right to terminate the contract, without giving any reason within 14 days.
The withdrawal period will expire after 14 days from the day you or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, and you 'must inform us (DonFan SRL | Via Niccolini 25, Milano 20154, (MI) ITALY | Tel. + 39-0289 454 558 | Email: info @ alansocks. com) of its decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail, fax or email). To this end can 'use the attached model withdrawal form, but not' mandatory.
To meet the withdrawal deadline, and 'sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.
Effects of withdrawal If you withdraw from this contract, and will be refunded all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw from this contract. These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not have to 'incur any fees as a result of such reimbursement The reimbursement can' be suspended until receipt of the goods or until the system demonstration by the consumer of having sent back the goods, whichever comes first. The direct cost of returning the goods will have to bear.


(Complete and return this form only if you wish to withdraw from the contract)

Recipient DonFan S.R.L. | Via Niccolini 25, Milano 20154, (MI) ITALY | Tel. + 39-0289 454 558 | Email: I hereby give notice that I withdraw from my contract of sale of the following goods

Reference article ____________________________________________ _________________ Name Quantity ____________________________
Reference article ____________________________________________ _________________ Name Quantity ____________________________
Reference article ____________________________________________ _________________ Name Quantity ____________________________

Neat / s * on ___ / ___ / ______ received / s * on ___ / ___ / ______
Name of the consumer *: ______________________________________________________________________________
Address of the consumer *: ______________________________________________________________________________________

Date Signature* ________________________

All fields marked with an asterisk (*) are required.
Fields not obblicatori, Reference, Name Product Quantity and help us to speed up and then improve the service rendered.


13.1. The bonds referred to in paragraph 12, taken by the Buyer, as well as security for the payment to the Purchaser with the media in art. 5.1, and also the exact fulfillment of the obligations assumed by the Supplier in paragraph 6 are essential, so that by express agreement, the failure of even one of these obligations, if not caused by accident or force majeure, will result in the resolution of the contract under 1456 cc, without any judicial decision.


14.1. The Supplier protects the privacy of its customers and ensures that the data processing complies with the provisions of the privacy legislation of Legislative Decree no. June 30, 2003, n. 1961.
14.2. Personal data collected directly and / or through third parties by the Supplier, the data controller, are collected and processed in printed,
computing, telematics, in relation to treatment modality, with the purpose of registering the order and provide him with the procedures for the execution of this contract and the necessary communications, in addition to the fulfillment of any obligation of the law, and to enable efficient management of business relationships to the extent necessary to perform the best service required (art. 24, paragraph 1, letter b) of Legislative Decree no. 196/2003) 22.
14.3. The Supplier undertakes to treat as confidential data and information provided by the Purchaser and not to disclose to unauthorized persons, nor to use them for purposes other than those for which it was collected or to transmit them to third parties.
Such information can be disclosed only on request of the court or other authority authorized by law.
14.4. Personal information will be disclosed after signing of a commitment to confidentiality of the same, only to delegates to carry out activities necessary for the execution of the contract and disclosed only for that purpose.
14.5. The Purchaser has the rights under Article. 7 of Leg. 196/2003, and that is the right to obtain: a) updating, rectification or, when interested, integration of data;
b) the cancellation, anonymization or blocking of data processed unlawfully, including data that need not be kept for the purposes for which the data were collected or subsequently processed;
c) confirmation that the operations in letters a) and b) have been notified, also as regards their content, of those to whom the data were communicated or disclosed, except if this requirement impossible or involves a manifestly disproportionate to the protected right. The party has the right to object, in whole or in part, for legitimate reasons to the processing of personal data, pertinent for collection purposes; to the processing of personal data for purposes of sending advertising materials or direct sales or for carrying out market research or commercial communication.
14.6. The communication of personal data by the Buyer is a necessary condition for the proper and timely execution of this contract. Failing that, it can be given with a request by the Buyer.
14.7. In any case, the data collected will be kept for a period of time no longer than necessary for the purposes for which it was collected and subsequently processed. Their removal will still safely.
14.8. Owner of the collection and processing of personal data, is the Provider, to which the purchaser may direct at the corporate headquarters, every request.
14.9. Any communications sent to the email (including electronic) of Supplier (requests, suggestions, ideas, information, materials etc.) Will not be considered confidential information or data, must not violate the rights of others and must contain valid information, not violate the rights of others and true, in any case it can not be attributed to the Supplier no responsibility for the content of the messages themselves.


15.1. Under Article. 12 of Legislative Decree no. 70/2003, the Supplier informs the Purchaser that each order placed, is stored in digital / paper form on a server / at the headquarters of the Supplier, according to the criteria of confidentiality and security.


16.1. Written communications to the Supplier and any complaints will be considered valid only if sent to the following address: .... DonFan srl., Via Niccolini 25, Milano 20154, (MI) ITALY ...., or sent by e-mail to ...... ..... The Buyer indicates the registration form his residence or domicile, telephone number or e-mail to who want to be sent notices of the Supplier


17.1. All disputes arising from this contract shall be resolved in a conciliation attempt at mediation body ADR Concordia and resolved according to the Conciliation Rules adopted by it.
17.2. If either Party intends to appeal to the ordinary judicial authorities, the jurisdiction is that of the place of residence or domicile of choice of the consumer, mandatory pursuant to art. 33, paragraph 2, letter u) cod. cons.


18.1. This agreement is governed by the Italian law.
18.2. Although not expressly provided, the rules of law applicable to the relationship and to the cases described in this agreement, and in particular Article. 5 of the Rome Convention of 1980.
Under Article 18.3. 60 cod. cons., it is expressly invoked the provisions contained in Part III, Title III, Chapter I cod. cons.
Final clause
This agreement repeals and replaces any agreement, understanding, negotiation, written or oral, previously intervened between the parties concerning the subject of this contract.