Delivery : 

Alansocks.com ships to the address provided at the time of making the order confirmation via:

* SDA: The first delivery attempt is made in approximately 24-48 hours in the greater part of the Italian territory. Delivery time is a function of the place of departure and arrival of the shipment. Therefore, the customer is required to verify the actual delivery times in the appropriate section on the website www.sda.it

* GLS : The first delivery attempt is made in approximately 24-48 hours in the greater part of the Italian territory. Delivery time is a function of the place of departure and arrival of the shipment. Therefore, the customer is required to verify the actual delivery times in the appropriate section on the website www.gls-italy.com

Changes and Returns : 

Have you changed your mind? You can return your order within 15 days from the date of delivery and choose to be fully refunded or to exchange merchandise. The cost of returning the product to our warehouse, whether by courier or postal service, is solely payable by the customer while shipping the new product will be paid by Alansocks.com. In case of a change, your new product will be shipped once we receive the original product, products must be returned within 15 days of delivery and must not have been worn and washed or altered in any way.

Returned products must be equipped with the security tag, the original label and, if applicable, of the sanitary protection applied.

To return the order it is required to complete the procedure made ​​online by turning to your account and clicking on "My Orders":

-Click On the button "Please Return" which is located next to your order number, and follow the instructions on the screen until the correct
registration made​​;

-Print The Return Form, and enter inside the package. On the Return Form, circle the option "Redemption";

-Send Your return to the following address:

DonFan srl

Via Niccolini 25, 20154 Milano Italia

TEL:+39 0289 454558